Procedure
Childcare service for sick children ‘in
their own bed’
Target group
Working parents with sick children up to 12 years old.
Procedure
- The family does not need to be registered or a member
of SRK Basel. The offer is for all families resident in Basel,
Riehen and Bettingen.
- Telephone 061 319 56 51, Monday to Friday 08.00-12.00
/ 14.00-16.00.
- The details relevant for arranging the service are taken
over the telephone.
- Sessions that have been planned are binding.
- SRK Basel seeks to arrange a worker for the family at home
within a maximum of four hours or for the following day.
- SRK Basel confirms to the family by telephone the name
of the worker and the times of the service provided.
- After 16.00, by agreement with the family itself, the worker
can decide for herself whether a session for the following day
is still needed, and can agree the times directly with the family.
The family and the worker notify the management of this.
- A direct request from the family to the worker for a new
session is not permitted.
- The family receives in writing the General Terms and Conditions,
a form for personal data, the evaluation, and a reply envelope.
- The worker brings a report sheet with her to the session,
which the family signs once the session has ended.
- Based on this report sheet, the invoice is issued in the
following month.
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